ServiceNow Solution Architect (GRC, IRM, Risk)
Architect governance platforms that stand up to scrutiny
As Solution Architect for GRC, IRM, and Risk, you'll lead the technical design and delivery of ServiceNow risk and compliance solutions for Pulsar's most complex client engagements. You'll own solution integrity from discovery through go-live — ensuring that architecture decisions, data models, and integration patterns deliver scalable, auditable, and regulation-ready platforms.
What You'll Do
Lead solution design for ServiceNow GRC/IRM implementations, owning architecture decisions and platform integrity
Define data models, integration patterns, and migration strategies that support governance and audit requirements
Conduct discovery and design workshops with client stakeholders, translating risk and compliance requirements into platform solutions
Produce solution design documents, architecture blueprints, and technical specifications
Guide and mentor delivery consultants through complex build and configuration activities
Review and assure solution quality — ensuring implementations are scalable, maintainable, and aligned to ServiceNow best practices
Collaborate with Risk SMEs and practice leads to shape Pulsar's GRC delivery methodology and accelerators
Support pre-sales activities including solution scoping, effort estimation, and technical proposal content
Stay current on ServiceNow GRC/IRM product roadmap and translate new features into client opportunities
What We're Looking For
6+ years of ServiceNow experience with a focus on GRC, IRM, or risk-related modules
ServiceNow Certified Implementation Specialist (CIS) in Risk and Compliance or GRC
Proven experience designing and delivering complex, multi-module ServiceNow solutions
Strong understanding of data architecture — CSDM, CMDB relationships, and how they connect to GRC entities
Experience with integrations (REST, SOAP, Integration Hub) in the context of risk and compliance workflows
Familiarity with regulatory frameworks (DORA, PRA/FCA, ISO 27001) and how they translate into platform requirements
Excellent communication skills — able to lead workshops and present architecture to technical and business stakeholders
Nice to Have
ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA)
Experience with Pulsar's AI Control Tower or AI governance implementations
Previous experience at a Big 4 or specialist GRC consultancy
Knowledge of VRM migration from legacy platforms to ServiceNow TPRM
Experience with ServiceNow's Now Create delivery methodology
Benefits & Perks
Reward & Recognition
Learning & Development
Wellbeing & Culture
Ready to Apply?
Send your CV and a short note about why this role excites you. We'd love to hear from you.
Apply for this Roleor email careers@pulsar-ngc.com
