Account Director
Shape partnerships that define transformation
As Account Director, you'll own and grow Pulsar's most strategic client relationships. You'll operate at C-suite level, identifying transformation opportunities, building commercial proposals, and orchestrating Pulsar's delivery capabilities to solve complex business challenges.
What You'll Do
Own strategic client accounts, developing and executing growth plans that expand Pulsar's footprint
Identify and qualify new business opportunities across existing and target accounts
Lead complex sales cycles from discovery through proposal, negotiation, and close
Build relationships at C-suite and senior stakeholder level across client organisations
Collaborate with practice leads to shape solutions that align with client strategy and ServiceNow platform capabilities
Develop compelling commercial proposals and business cases
Manage pipeline forecasting and reporting aligned with Pulsar's growth targets
Represent Pulsar at industry events, roundtables, and ServiceNow ecosystem engagements
What We're Looking For
7+ years in enterprise sales, account management, or business development within IT consulting or professional services
Deep understanding of the ServiceNow ecosystem — platform capabilities, partner landscape, and buyer journey
Proven track record of growing strategic accounts and consistently exceeding revenue targets
Experience selling complex, multi-workstream engagements at £250K+ deal sizes
Strong executive presence and the ability to build trusted advisor relationships at board level
Commercial acumen — experienced in building proposals, negotiating contracts, and managing P&L at account level
Nice to Have
Existing relationships within ServiceNow's sales and alliances organisation
Experience selling GRC, ITSM, or HRSD solutions specifically
Background in a ServiceNow Elite or Premier Partner environment
Understanding of public sector and financial services procurement processes
Benefits & Perks
Reward & Recognition
Learning & Development
Wellbeing & Culture
Ready to Apply?
Send your CV and a short note about why this role excites you. We'd love to hear from you.
Apply for this Roleor email careers@pulsar-ngc.com
