ServiceNow Technical Consultant
Configure platforms that transform how organisations work
As a ServiceNow Technical Consultant, you'll work directly with clients to design, configure, and deliver ServiceNow solutions that solve real business problems. You'll be hands-on across the platform — from ITSM and ITOM to GRC and HRSD — guided by senior architects and supported by a team that values knowledge sharing.
What You'll Do
Configure and customise ServiceNow applications across multiple product lines
Participate in requirements workshops, translating business needs into technical designs
Develop and maintain technical documentation including solution designs and configuration guides
Build integrations using REST, SOAP, MID Server, and Integration Hub
Write and maintain server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Policies)
Support testing cycles including unit testing, SIT, and UAT
Collaborate with architects, project managers, and change consultants to deliver end-to-end solutions
Contribute to Pulsar's knowledge base and internal capability development
What We're Looking For
ServiceNow Certified System Administrator (CSA) — minimum requirement
1+ years of hands-on ServiceNow configuration experience
Solid understanding of ITSM, CMDB/CSDM fundamentals
Experience with JavaScript (ES5/ES12) in the ServiceNow context
Familiarity with Agile delivery methodologies
Strong communication skills — able to explain technical concepts to non-technical stakeholders
Nice to Have
ServiceNow Certified Implementation Specialist (CIS) in any product line
Experience with Flow Designer, Integration Hub, or App Engine
Exposure to GRC, HRSD, or CSM modules
Knowledge of ITIL 4 practices
Experience working in a consultancy or managed services environment
Benefits & Perks
Reward & Recognition
Learning & Development
Wellbeing & Culture
Ready to Apply?
Send your CV and a short note about why this role excites you. We'd love to hear from you.
Apply for this Roleor email careers@pulsar-ngc.com
